Official Commslayer Partner

We set up Commslayer
for your Shopify store.
We set up Commslayer for your Shopify store.

One-time setup fee. We build, configure, and tune the AI agent end-to-end — automating 70%+ of your support tickets in 5 days, or your money back.

Book a call →

Done-for-you service · $499 one-time · 70%+ guarantee

Brock Alpher
Brock Alpher · Founder
$300K+ ad spend managed · 6-figure ecom built · growth lead at 8-figure fashion brand
0+
Shopify brands set up
0%
Average automation rate
0%
More LTV from loyal customers
LTV figure: BusinessDasher research
Client results

The numbers from real setups.

No projections. Live accounts.

83%
automation rate
Takkra · Fashion

Jan was handling every customer message manually. We configured Commslayer's AI agent across returns, exchanges, WISMO, and FAQs. Today, Jan's inbox is essentially empty — two trained VAs handle whatever the AI escalates and flag anything unusual.

78%
automation rate
Arkyve · Lifestyle

Will's team was processing 40+ support tickets a day. After setup, the AI handles 78% autonomously. The remainder goes to a dedicated VA pipeline. Response time on escalations dropped from hours to under 2 minutes.

15
tickets/day, nearly fully automated
DirtyGut · Health & Wellness

Dan runs a lean operation. At 15 tickets a day, CS was still pulling him away from growth. After The Inbox Guys' setup, the AI handles the overwhelming majority. Dan hasn't opened the support inbox in weeks.

Calculate your savings

See what automation is worth to your brand.

Move the slider. The math does the rest.

150 tickets/week
101,000

Savings shown for two common labor models: in-house US support (~$25/hr) and an offshore VA (~$6/hr). Even with cheap labor, the hours you reclaim compound — that's time off your team's plate, every week, forever.

Monthly CS hours before
43 hrs
Monthly CS hours after
17 hrs
Hours saved per month
26 hrs
Hours reclaimed per year
312 hrs
Annual savings — in-house ($25/hr)
$7,794
Annual savings — offshore VA ($6/hr)
$1,871
The Inbox Guys setup cost
$499 — paid once
Book a call →

Based on $25/hr labor estimate. Your actual savings may be higher.

Process

Setup in 5 days. You do 10 minutes of work.

Fill out the onboarding form.

10 minutes. We ask for your brand voice, your most common ticket categories, Shopify collaborator access, and your return and shipping policy. That's your entire job.

We build the entire CS system.

AI agent configuration, WISMO and returns automation, a help center populated with your content, social comment moderation across Instagram, Facebook, and TikTok, and a canned response library — all inside your Commslayer account.

You review. You go live.

We send a Loom walkthrough of everything built. Watch it, approve it, and your AI agent starts handling tickets the same day. Your 30-day check-in is already scheduled.

Why The Inbox Guys

The platform is the easy part. The system around it is what hits 75%+.

Anyone can install Commslayer. Almost no one configures it well enough to actually deflect tickets. That gap is the entire reason this service exists.

Months of trial-and-error, already done.

We've spent months inside Commslayer mapping every gap that prevents brands from breaking 60% automation. The prompt structures, the fallback logic, the categories that always misroute — we've solved them on real DTC inboxes, not in theory.

75%+ automation is our floor, not our ceiling.

Most teams plateau at 30–40% because they prompt the AI like it's ChatGPT. We engineer it like a system: structured intent detection, Shopify data calls, branded escalation paths. The result is inboxes that actually clear themselves.

Or you can spend 3 weeks figuring it out yourself.

Reading docs. Prompting Claude to write prompts. Watching your AI confidently send the wrong return policy. Most founders give up before they get past 40%. We hand you the finished system in 5 days.

Scope

Everything. No asterisks.

  • AI agent trained on your brand voice and products
  • WISMO automation (order tracking, shipping status)
  • Returns and exchange workflow automation
  • Order edit and cancellation handling
  • Custom automation rules for your specific workflows
  • Help center built with your FAQ content
  • Social comment moderation (Instagram, Facebook, TikTok)
  • Canned response and macro library
  • Shopify order action integrations
  • 30-day post-launch check-in included
Who's behind this

Built by someone obsessed with how brands retain customers.

Brock Alpher

I'm Brock Alpher. I started in ecommerce at 16, building my own brand to $190K in revenue before finishing high school. For the past 5 years I've run paid media, email marketing, and operations for Shopify brands across fashion, health, and lifestyle — including Von Dutch, Ed Hardy, and Takkra.

Customer service always fascinated me — not as a cost center, but as a growth lever. Research from BusinessDasher shows loyal customers spend 43% more with brands they love. How a brand handles a return or a support ticket is often the difference between a one-time buyer and a $800 lifetime customer.

I built The Inbox Guys because Commslayer is the first CS tool I've seen built specifically for how Shopify brands actually operate. I've now set it up for 15+ brands and have a repeatable system that gets them to 60–80% automation in a week.

"CS isn't support. It's retention. And retention is revenue."

60% automation within 30 days — or your money back.

Every Inbox Guys setup comes with one commitment: if your Commslayer AI agent isn't autonomously resolving at least 60% of incoming tickets within 30 days of going live, you get a full refund. No questions. No clawbacks.

Our current client average is 78%. We've never had to use this clause.

Investment

One price. One time.

No monthly fees. No per-agent pricing. No lock-in. Pay once and your CS runs.

Full Commslayer Setup
$499
one-time flat fee
  • Full Commslayer account configuration
  • AI agent trained on your brand
  • All automations, help center, and macros
  • Social moderation on all platforms
  • Shopify order action integrations
  • Loom walkthrough + 30-day check-in
  • Live within 5 business days
Book a call →

60% automation guaranteed or full refund

FAQ

Quick answers.

Commslayer is a Shopify-native helpdesk with an AI agent add-on. It connects directly to your Shopify store so the AI can look up orders, process returns, and respond to customers with real data. The base helpdesk is free. The AI plan is $39 per month — that's your only ongoing cost after The Inbox Guys setup.

No. If you don't have it, we install it as part of your setup. You just need the $39/month AI plan active to unlock the automation we build.

5 business days from when you submit your onboarding form. Most clients are live in 3.

We guarantee at least 60% of your incoming support tickets will be handled autonomously by the AI within 30 days. If not, full refund. Our client average is 78% — we've never had to use this clause.

Shopify collaborator access, your return and shipping policy, and 10 minutes filling out our onboarding form. That's it.

Yes. For brands that want a trained VA managing escalations and monitoring the inbox full-time, we offer a dedicated add-on. Ask about it when you book your call.

Ready?

Stop doing CS.
Start growing.

It takes one form and 5 days.

Book a call →

$499 flat fee · Live in 5 days · 60% automation guaranteed